Last Updated: May 24, 2018
“Personal data” is information relating to an identified or identifiable natural person.
1. CATEGORIES OF PERSONAL DATA PROCESSED BY SHOESIZE.ME
1.1. Personal data that is processed when you create a ShoeSize.Me account
When you create a ShoeSize.Me account and shoeshelf, we ask you to provide your email address and name and your consent that we can use the data to enhance the accuracy and performance of our data driven ShoeSize.Me services. The data will be used in pseudonymised form only. You can choose to provide only your first name or a nickname instead of your full name if you wish.
PURPOSES AND LEGAL GROUNDS:
(a) ShoeSize.Me processes your email address because you use your email address and your password to sign in to your account. The legal ground for processing your email address for this purpose is your consent which you have given when you have created the account.
(b) ShoeSize.Me processes shoeshelf data because it helps ShoeSize.Me to improve the quality and performance of our data driven ShoeSize.Me services. The legal ground for processing this data is your consent which you have given when you have created the account.
(c) If you provide your opt-in consent to receiving marketing information from ShoeSize.Me, ShoeSize.Me will also process your email address for the purpose of sending you marketing information about ShoeSize.Me services and apps. The legal ground for processing your email address for this purpose is your consent. You may withdraw your consent at any time by changing your preferences in your ShoeSize.Me account or through the unsubscribe link at the bottom of our marketing emails.
1.2. PERSONAL DATA THAT IS PROCESSED WHEN YOU SIGN IN TO YOUR SHOESIZE.ME ACCOUNT WITH SOCIAL MEDIA CREDENTIALS
You may choose to sign in to your ShoeSize.Me account using your social media sign in credentials (e.g., your Facebook sign in credentials). If you choose to do this, the first time you do so you will be asked whether you agree that the social media provider may provide certain information to ShoeSize.Me, such as your name, email address and other information associated with your social media account.
All of this information is made available to ShoeSize.Me by the social media provider due to the way the social sign-on configuration works. If you do not want your information to be shared with ShoeSize.Me by the social media provider, then you can simply sign in to your ShoeSize.Me account using your ShoeSize.Me account credentials instead of your social media account credentials.
PURPOSE AND LEGAL GROUND:
ShoeSize.Me associates the email address provided by the social media provider with your ShoeSize.Me account so that you can use your email address to sign in to your ShoeSize.Me account in the future if you no longer wish to sign in using your social media account credentials. The legal ground for processing this information for this purpose is ShoeSize.Me’s legitimate interest in providing you an alternative sign in method and in securing your account.
1.3. PERSONAL DATA THAT IS PROCESSED WHEN YOU COMMUNICATE WITH SHOESIZE.ME
When you interact with our customer support representatives via email, telephone, online or in person, we collect personal data, such as your name, mailing address, phone number, email address and contact preferences; and information about the ShoeSize.Me products you use. We also may create event logs that are useful in diagnosing product or app performance-related issues, and capture information relating to the support or service issue. To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys. With your consent, our customer support representatives may sign in to your ShoeSize.Me account, if appropriate, to help troubleshoot and resolve your issue.
PURPOSE AND LEGAL GROUND:
We use this information to provide you with customer and product support and to monitor the quality and types of customer and product support we provide to our customers. The legal ground for processing this information for these purposes is ShoeSize.Me’s legitimate interests in providing quality product support. The legal ground for signing in to your ShoeSize.Me account, if appropriate, to help troubleshoot and resolve your issue is consent, which you may withdraw.
2. RECIPIENTS OF PERSONAL DATA
3. TRANSFERS OF PERSONAL DATA
ShoeSize.Me is a global business. To offer our products, apps and services, we may need to transfer your personal data to other ShoeSize.Me companies in other countries. When you create a ShoeSize.Me account, add personal data in your account profile, or upload data to your ShoeSize.Me account, your personal data will be collected and stored on AWS-servers in Frankfurt, Germany.
All ShoeSize.Me companies are required to follow the privacy practices set forth in this Privacy Statement.
4. COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small textfiles that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictlynecessary for the operation of this site. For all other types of cookies weneed your permission.
This site uses different types of cookies. Some cookies are placed by thirdparty services that appear on our pages.
Your consent applies to thefollowing domains: www.shoesize.me
Cookie declaration last updated on 08/08/2018 by Cookiebot:
We request individuals under 16 not provide personal data to ShoeSize.Me. If we learn that we have collected the personal data from a child under 16, we will take steps to delete the information as soon as possible.
7. RETENTION OF PERSONAL DATA
We will retain your personal data as long as your ShoeSize.Me account is considered to be active. In addition, see below under “Your Rights” for a description of your right of erasure.
8. DATA CONTROLLER AND DATA PROTECTION OFFICER
Your personal data collected by ShoeSize.Me is controlled by ShoeSize.Me AG, Industriestrasse 78, CH-4600 Olten, Switzerland. ShoeSize.Me’s EU Data Protection Officer can be reached by email at privacy@ShoeSize.Me.
9. YOUR RIGHTS
You have the right under the General Data Protection Regulation to request from ShoeSize.Me access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority.
If you wish to exercise your right to rectification, portability or erasure of your personal data, or to delete your ShoeSize.Me account, please send an email to firstname.lastname@example.org
If you wish to exercise your right to restriction of processing or your right to object to processing, please send an email to email@example.com .
5. Cookies on our Partner Websites
Our partners use a plugin provided byShoeSize.Me AG, which offers size recommendations for shoes to users.
If you use the size recommendation plugin on one page of our partner’s websites,your browser establishes a direct connection to the servers of ShoeSize.Me. Thecontent of the plugin is transmitted by ShoeSize.Me directly to your browserand integrated into the page. Through this integration, ShoeSize.Me receivesthe information that your browser has accessed the corresponding page of ourpartner’s website, even if you do not have a ShoeSize.Me profile or arecurrently not logged in to ShoeSize.Me. This information (including your IPaddress) is transmitted by your browser directly to a server of ShoeSize.Me inGermany and stored there.
If you are logged in to ShoeSize.Me, ShoeSize.Me can associate your visit onour partner’s website with your ShoeSize.Me profile. If you interact with theplugins and get shoe size recommendations, this information will also be sentdirectly to a ShoeSize.Me server and stored there.
In order to make the use of the ShoeSize.Mesize recommendation attractive and to enable the use of certain functions, ourpartners and ShoeSize.Me use so-called cookies. These are small text files thatare stored on your device. Cookies are used especially for the followingpurposes:
a) Recognizing users at alater date, thus increasing the user-friendliness by avoiding repeated data entry by users.
b) Referencing users withtheir purchase history thus allowing the provision of shoe-size recommendations to users without repeated data entry byusers.
The recognition of users and the userreferencing is done in anonymous form to ensure compliance with the EuropeanGENERAL DATA PROTECTION REGULATION (GDPR). Some of the cookies aredeleted after the end of the browser session, i.e. after closing your browser(so-called session cookies). Other cookies remain on your device and allowShoeSize.Me to recognize your browser the next time you visit (persistentcookies). You can set your browser so that you are informed about the settingof cookies and individually decide on their acceptance or exclude theacceptance of cookies for specific cases or in general. Failure to acceptcookies may limit the functionality of ShoeSize.Me Services. If you do not wantShoeSize.Me to directly map the data collected to your ShoeSize.Me profile, youmust log out of your ShoeSize.Me account before calling the ShoeSize.Me plugin.
We requestindividuals under 16 not provide personal data to ShoeSize.Me. If we learn thatwe have collected the personal data from a child under 16, we will take stepsto delete the information as soon as possible.
8. RETENTION OF PERSONAL DATA
We willretain your personal data as long as your ShoeSize.Me account is considered tobe active. In addition, see below under “Your Rights” for a description of yourright of erasure.
9. DATA CONTROLLER AND DATA PROTECTION OFFICER
Your personal data collected by ShoeSize.Me iscontrolled by ShoeSize.Me AG, Industriestrasse 78, CH-4600 Olten, Switzerland. ShoeSize.Me’sEU Data Protection Officer can be reached by email at firstname.lastname@example.org
10. YOUR RIGHTS
You havethe right under the General Data Protection Regulation to request fromShoeSize.Me access to and rectification or erasure of your personal data, dataportability, restriction of processing of your personal data, the right toobject to processing of your personal data, and the right to lodge a complaintwith a supervisory authority.
If you wish to exercise your right to rectification,portability or erasure of your personal data, or to delete your ShoeSize.Meaccount, please send an email to email@example.com
If you wish to exercise your right to restriction ofprocessing or your right to object to processing, please send an email to firstname.lastname@example.org .